Terms and conditions
This site is operated by School Wellbeing Accelerator Ltd, also trading as welbee. If you have any questions about these terms and conditions or if you have any comments or complaints about our surveys, recommendations, training programmes or websites, you can contact us at firstname.lastname@example.org.
1. The contract between us
We must receive payment within 30 days of any invoice agreed between us. We may grant you access to our services prior to payment as long as you provide us with either a purchase order number or confirmation of your commitment to make the payment.
We will confirm your order and issue you with an invoice in order for payment to be made. Once you have confirmed your order we will provide access to your survey, information services and / or training agreed and this brings into existence a legally binding contract between us.
All materials provided by us are our copyright as detailed on information provided. You are free to use the materials in any way that supports taking the survey and any learning in your school, trust or organisation, including using parts of them or adapting them to your needs. However, if you amend or change any materials, these will remain under our copyright and you cannot claim them as your own or distribute them, whether privately or commercially, without permission.
You must not share, circulate or upload any of these materials with anyone outside your school, trust or organisation, unless with our permission. It is your responsibility to ensure all employees who use our materials and services are aware of and abide by this requirement.
3. Accuracy of content
We have taken care in the preparation of the content of this website, and any other information we provide, to ensure that information quoted is correct at the time of publishing.
4. Damage to your computer
We try to ensure that this website and our applications are free from viruses or defects. However, we cannot guarantee that your use of this website or our applications, or any websites accessible through them will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available, for example virus protection and firewalls.
5. Pricing & Delivery
Products and services are priced as shown on the website (where applicable) and through any other offers we may make from time to time. We also offer a full guarantee to first time users of our welbee survey.
6. Payment Terms
We will invoice you for payment for your survey, or any other services or training we provide on receipt of your order and as already stated above this should be paid within 30 days. If it is not possible for us to obtain full payment then we may cancel the contract and suspend any further use of any of our services, resources or materials. This does not affect any other rights we may have. We do not share any customer details with any 3rd parties.
7. Acknowledgement and acceptance of your order
You will need to provide us with your name, e-mail address, phone number and we may request your school or physical address. You will be notified by email to confirm receipt of your order, once made.
All notices to us must be in writing and sent to us at 440 Outwood Common Road, Billericay, Essex, CM11 1ET (temporary during the pandemic and until this is updated). Our registered address is Studio N, 44 Simpson Street, Liverpool L1 0AX. All notices from us to you will be through direct contact.
9. Changes to legal notices
We reserve the right to change these terms and conditions from time to time and you should look through them whenever you visit the site or transact with us.
10. Law, jurisdiction and language
This website, any content contained therein and any contract brought into being as a result of usage of this website or any of our services, are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales.